What to do in case of a flood or water leak.
Is your garden irrigation pipe leaking? Or has your basement turned into a swimming pool? Don’t panic—get to work!
If possible, identify the source of the problem and the damage.
-Try to shut off the water supply to the damaged pipes or turn off the main faucet.
Turn off the power either in the affected area or throughout the entire house. You shouldn’t feel like you’re slowly sinking underwater. You also don’t want to get a 240-volt electric shock.
Grab a bucket, basin, rag, and towel and soak up as much water as possible. This will minimize damage to your home and property.
Remove items from the flooded area. Clear the area for professionals to work and provide easy access for work and equipment.
Don’t sit back; take action.
Taking the right steps will help minimize damage and, most importantly, ensure the safety of you, your family, and the professionals coming to your aid.
In the event of a sewer flood, this is perhaps the most unpleasant incident that can occur in your home. It not only causes an unpleasant odor and dirty water, but also poses a serious sanitary problem. Most often, sewer problems arise from clogged pipes, a missing non-return valve outside the house, or other potential issues that a specialist can identify. The important thing is that these issues are beyond your control.
Very important question we have from our customers:
‘Where is the main water shut-off valve in my house?’ This can be problematic if you have a plumbing issue and need to quickly locate your home water shut off valve to limit damage! The entry point of the water line into your home could be located in a few different places:
- If your home has a basement or crawlspace, the valve is probably on a subterranean wall near the front of the house.
- If your home is built on a slab, the main water shut off valve is most likely located near the water heater or in the garage.
- If you can’t locate the water shut off valve on the interior of your home, it’s time to take a gander outside. Look near the street and see if you can find a covered box buried in the ground, called the water meter box. This box houses your residential water shut off valve.
- You can find water valve shut offs for individual appliances inside your home, too. Your toilet water shut off valve will likely be behind or beside the toilet. You may also find a water valve underneath your kitchen sink and near the water heater.
Call our specialists at Santos Plumbing, and you’re in good hands at 416 824 33 52