Sump Pump Services

Sump Pump Services

Toronto homeowners suffer from flooded basements every year. Due to the complications of flooding, now is the time to find a sump pump repair near you.

If the basement of your residence is below the main water supply line of the city, you're at a high risk of flooding during storms. Basements in these areas are usually a dark, poorly-ventilated area where you can fall victim to rising water levels. This stagnant water then transforms into a breeding spot for rodents and bacteria. To help the residents of Toronto fight flooding basements, Santos Water Service & Drain brings you one of the most efficient solutions – a sump pump.

What Is a Sump Pump?

A sump pump is a pump that is placed inside a sump pit. It can be submerged beneath the water and performs the essential function of drainage. It is the soul of the sump system for drainage during rain emergencies. The sump pump system comprises three major components – a sump pump, a sump pit, and the discharge pipe.

  • How Does It Work?

    Once the water level starts rising, it will first fill the sump pit. This pit is connected with a ‘weeping tile’ system that runs around the whole house — this is the reason why it fills first. Soon the groundwater level will start rising, and the sump pit will be loaded with water. 


    Once this happens, the automatic sump pump will activate and begin pumping the water out. The water that is pumped by the pump is taken out of your property with the help of a discharge pipe. As soon as the water level recedes, the sump pump deactivates on its own.

  • Can a Sump Pump Work in the Absence of Power?

    A thunderstorm is one situation where the need of a sump pump may be required. Often, there is a risk of a power outage during thunderstorms. To keep the pump working even in the absence of power, we make sure that there is a dedicated battery backup for the pump. With the help of a battery, a sump pump will be able to work effectively even when there is no electrical power.

  • Maintenance of a Sump Pump

    A sump pump plays a fundamental role in your home’s drainage system. Any kind of breakdown can occur in case the pump is not maintained efficiently. We also provide sump pump repair services when required.


    Some common types of maintenance checks a person can carry out to maintain the sump pump are:

    • Test the working of your pump every time before the rainy season begins.
    • Disconnect the plug and thoroughly clean your pump every year. For cleaning the pump, first make use of rubber gloves to collect the debris.
    • Check the pipes to find any leaks. If there are leaks, then you can fix them with some water-resistant adhesives or get the faulty pipes replaced.
    • Have a close look at the electrical connections.

  • Common Issues with Sump Pumps

    Sump pumps don’t need regular maintenance. According to our experienced plumbers, the following issues can crop up in a sump pump:

    • Weird Noises: The pump can make some odd noises if the vent or the pump is damaged due to the excessive backflow of sewer water.
    • Always Running: If the pump doesn’t stop working ever, then either of the two reasons may be the culprit. Either the pump is trying to pump out excessive water, or the pump has suffered a breakdown.
    • Failure during thunderstorms: Sump pumps can fail during thunderstorms, but that mostly happens when the pump is under a lot of stress. This is the reason why plumbers advice to install a backwater valve.

Installation of a Sump Pump

The installation of a sump pump is carried out in the following steps:

First, our reliable plumbers will dig a hole for the sump pit. The sump pit is the primary step in the installation of a sump pump.

This hole for the sump pit is dug at the lowest spot of the basement floor or wherever the water accumulates the most. Once the digging process is complete, we then install the sump pit (also known as the sump basin) in it. It is nothing but a plastic bin that carries water and the sump pump.

After placing the sump basin, we then install the sump pump inside it and make way for the discharge pipe.

Need of a Sewage Ejector Pump?

A sewage ejector pump builds a smooth path of drainage for both solids and liquids. Sometimes, one cannot install a proper drainage system just because the main drain is at an inappropriate height.

Since gravity won’t work in our favour here, a pump will come in handy. It pushes the water to the appropriate drain, ensuring the proper functioning of the installed fixtures.

Our clients may become confused about which pump they should install. We can provide advice regarding an ideal sewage pump for your home. Generally, the sewage pumps we install have the horsepower in the range of 0.5 and 1.

Contact Us

At Santos Water Service & Drain, we provide the best solutions regarding day-to-day drainage and plumbing solutions. Our plumbers are well-trained and experienced professionals who are accustomed to all kinds of problems that plague residential and commercial plumbing systems. Contact us today to learn more about how we can help with your sump pump-related needs.

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